by Norbert Schuster | Dec 15, 2025 | Service Automation, blog, Customer Experience, Marketing-Automation
Imagine your customer service running itself. Inquiries are answered proactively, new customers feel perfectly supported from day one, and even with complaints, your customers are delighted in the end. Sound like a dream? With service automation, this dream becomes a...
by Norbert Schuster | Nov 5, 2025 | blog, Marketing-Automation
In the fast-paced and competitive IT industry, it is essential for companies to stand out from the competition, efficiently acquire new customers, and generate more revenue from existing ones. Marketing automation is no longer a luxury but a critical success factor....
by Super Admin | Apr 23, 2025 | blog, Marketing-Automation, Sales-Automation
In today’s B2B landscape, marketing and sales teams face growing pressure. Sales Performance Killer: rising competition complex buying processes digitally informed customers — all while time and resources are limited. At first glance, these challenges seem individual....
by Norbert Schuster | Nov 11, 2024 | Digitisation, CRM, Linkedin, Marketing-Automation
The individual elements such as sausage, curry sauce and fries are good on their own, but when combined, they become a classic and a favourite. It’s a similar story with the Marketing Automation Platform (MAP), the CRM system and LinkedIn. An ingenious...